Dear Guest,

Thank you for choosing L’Ópera Hotel for your stay. In order to improve our services and guest satisfaction, your feedback is very important to us.

Please help us to evaluate our services in a very easy and fast way. Feel free to express your feelings about installations, services and catering. Just fill out this form.

We look forward to having you always with us!

Guest Information
Name:
Room number:
Telephone:
E-mail:
Check-in:	Day 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Month 01 02 03 04 05 06 07 08 09 10 11 12
Reason of your stay	Business Pleasure Others
How did you hear about the hotel	Friend recommendation Advertisement Internet Location
Services Qualification
Regarding the Reservations Accuracy:	Excellent | Good | Fair | Poor
Regarding the Front Desk Assistance:	Excellent | Good | Fair | Poor
Regarding the Restaurant / Room Service:	Excellent | Good | Fair | Poor
Regarding the Bar:	Excellent | Good | Fair | Poor
Regarding to Events and Meetings:	Excellent | Good | Fair | Poor
Regarding the Housekeeping:	Excellent | Good | Fair | Poor
Front Desk
Fast and efficient check-in?	Yes | No
Fast and efficient check-out?	Yes | No
Comments regarding our Reception Services
Regarding to Hospitality and Accommodations:
Was everything in your room in working order?:
Air Conditioning:	Yes | No
Television:	Yes | No
Telephone:	Yes | No
Sound:	Yes | No
Minibar:	Yes | No
Shower:	Yes | No
Wake-up Call:	Yes | No
Messages:	Yes | No
Internet:	Yes | No
Laundry:	Yes | No
Was your apartment / bathroom clean?	Yes | No
How would you qualify:
Room Decoration:	Excellent | Good | Fair | Poor
Room Cleanliness and Tidiness:	Excellent | Good | Fair | Poor
Bathroom Amenities:	Excellent | Good | Fair | Poor
Did you have the comfort needed for a good sleep?	Yes | No
Comments regarding our Room Services
Gastronomy
Were the quality and variety of our breakfast good?	Yes | No
Was your lunch or diner at our restaurant good?	Yes | No
Was the room service good?	Yes | No
Comments regarding our Gastronomy
To conclude
Did we have the ability to solve your issues?	Yes | No
Would you return and recommend our hotel?	Yes | No
Comments